Irrespective of the channel or touch point, your customers expect personalized shopping experience. The retail firms need to keep customer delight as well as brand distinction in mind. The Retail Industry needs to focus on delivering true omni-channel shopping and service experiences across devices in order to stay ahead in the competition. They need an application that seamlessly unifies their business while offering a single source of item, inventory, customer and order data to create channel-agnostic, and personalized experiences.
NetSuite is a powerful, cloud-based and mobile-ready, business application to cater to the changing business needs of various-sized and varied-styled organizations. With NetSuite, retailers can focus on increasing profits while satisfying customers by delivering omni-channel shopping experiences – shop anywhere, pay anywhere and receive merchandise anywhere. As an end-to-end business solution, NetSuite unifies the disparate systems while providing real-time insights into customers, inventory, sales, financials and more.
As a leading cloud business suite, NetSuite brings together every step of a multi-channel, multi-location retail business—POS, ecommerce, CRM, marketing, inventory and order management, and financials. With NetSuite, you get real-time visibility into your entire retail operation, accessible from anywhere at any time while delivering personalized experience your customers across every touch point.
Order Management, Marketing & Promotions
Centralized order management with a single view of inventory across all channels and the supply chain enable you to meet and exceed the rising customer expectations. The promotional capabilities of NetSuite enable you to create and execute highly targeted, personalized email campaigns alongside online search & affiliate marketing.
Unified View of Business
NetSuite brings key aspects such as GL, accounts receivable, accounts payable, Inventory management and fulfillment, Time and billing, Purchasing, Pick/pack/ship, Drop shipment/special order, Integrated shipping functionality, etc to a centralized system to provide real-time visibility across all channels to facilitate better decision making.
NetSuite enables you to analyze data from all channels to identify trends in channels, suppliers and customer behavior. Actionable insights based on Business Intelligence help you to make informed decisions.