inoday Consultancy Services Pvt. Ltd

Business Central Support Services

Acclaimed as a certified Microsoft Dynamics 365 Business Central partner, we deliver extensive support and services to guide the users. Our experienced Dynamics 365 consultants advise the clients in their specific industries to grab new business opportunities and achieve new dimensions. Also, we aim at looking after our clients with efficient customer service to solve any issue occurring post-implementation.

Our Key Areas of Business Central Support include:

Technical Support

Accredited as an experienced Microsoft Dynamics 365 Business Central partner, we assist each customer with technical support when requested by the internal administrator. We extensively offer the first line of support to triage, investigate, and resolve mission-critical issues.

We work with our clients to identify best-suited solutions across

  • Missing Setup
  • Missing Permissions
  • Deeper Troubleshooting
  • SQL Server Maintenance (backups, database integrity checks, index rebuilding, reorganization, database statistics updates)

Offering 24×7 Technical Support across Dynamics 365 Business Central, we put everything to fix errors from field validation, posting routines, and other codes as well.

Functional Support

inoday deploys a team of experienced Business Central Consultants, who deliver deep expertise in the application to make the most of the investment. We aim at equipping our clients with effective tools and everything needed to optimize business operations.

We deliver extensive support across

  • Planning the Deployment
  • Design the Application
  • Managing Process
  • Software Development
  • Suggesting Solutions

Our Dynamics 365 remote deployment services are delivered by highly experienced Business Central consultants, who guarantee you a quick, hassle-free deployment, higher ROI, and great savings. You can connect with our experts to stay updated with the latest upgrade of Dynamics 365 Business Central to avoid disrupting business days.

24 x 7 Support

We are open to deliver Microsoft Dynamics 365 Business Central Support Services for 24 hours a day and 7 days a week. This includes server monitoring, performance audit, database support, adaptive and preventive maintenance, workload analysis, modification adjustment, technical and functional upgrades.

Business Process re-engineering

We deploy a team of accredited developers to help you customize your D365 application to fit your business perfectly and drive greater efficiency. Whether it is a custom layout, fields, modules, process, or function, we ensure uncompromised support service at all levels. Moreover, we let you take full advantage of Microsoft Dynamics 365 Business Central, where you can add applications as your business grows for greater scalability. So, our experts are there to take the most common needs and deliver a range of Dynamics 365 Business Central add-ons to best fit the additional business needs.

Account Management

We deploy our highly experienced account management team to ensure that our clients are up-to-date with the latest developments regarding Dynamics 365 Business Central system. Our team connects with the account manager on the client-side to facilitate knowledge transfer and change requests that help deliver the best possible experience ultimately.

Industry Expertise

Being in the field for more than a decade, inoday has seen and handled almost every Dynamics 365 Business Central issue. It has helped us get well-equipped to deal with mission-critical issues efficiently. Whether it is finance, distribution, service management, or projects, you can sit back and relax when you deal with our account managers and specialists. Offering industry-based expertise across Business Central, we aim at delivering value and great Business Central support to help you make the most of it.

Training

Training is vital when you want to get the most out of Dynamics 365 Business Central. Not only it helps save a lot of time but assists in performing some ‘specific’ tasks without any hitch. At inoday, you can ask for many helpful resources, experts’ advice, and industry-centric consultations across Business Central to execute the vision. Particularly, we help you understand the Business Central system and use it the best way you can.

As a dedicated Microsoft Dynamics 365 support services organization, we offer complete Dynamics 365 Business Central support 24×7 from functional to new feature development.

Some of its key features are:

  • Release Plans- An overview of upcoming and recently released capabilities in Business Central and other Microsoft Dynamics 365 applications.
  • Business Functionality- Functionality in the default version of Business Central.
  • Development in the AL Language- Helps in extending and customizing Business Central using the native AL language.
  • Administrative Tasks- Administration of Business Central online.
  • Business Central Security- Helps in understanding and improving the security of Business Central.

Additionally, it covers support for:

  • Compliance
  • Performance
  • Integrating with Business Central via web services
  • Migrate to Business Central Online
  • EDI
  • E-commerce Interface
  • Fix Support and Troubleshooting
  • Release, Patch, and Upgrade Management
  • Development Support
  • Enhance Reporting & Dashboards

Moreover, you can avail of extensive Dynamics 365 Business Central support from us as per:

  • Number of support and service hours you need annually
  • Level of proactive monitoring and system maintenance
  • Release management and upgrade services requirements