Resolve Multi-Channel Order Sync Pain Points using NetSuite ERP
PROBLEM
A fast-scaling D2C brand with Shopify + 3rd-party marketplaces faced order chaos:
- Order duplication across Shopify/Amazon (18% revenue leakage)
- Real-time inventory sync failures (25% overselling)
- Manual order routing (fulfillment delays averaging 48 hours)
- Fragmented customer data across platforms
- Promo code inconsistencies (12% discount abuse)
- Returns processing delays (customer NPS -23 points)
SOLUTION BY inoday
inoday implemented NetSuite + SuiteCommerce with 90-day fixed-cost deployment. Real-time bi-directional sync across all sales channels, automated order routing, and unified customer profiles delivered seamless omnichannel operations.