Integrating Microsoft Dynamics 365 Business Central with other applications allows you to work with and synchronize common data that both the services have. It can be customers, sales, and contacts. Businesses, which plan to extend their capability, wish to go out-of the-box, and tend to innovate, can witness multiple benefits of integrating Business Central with other applications.
These may include:
Dynamics 365 Business Central integration with third-party applications is majorly through the APIs provided by Microsoft. These are called Dynamics 365 REST APIs that make a seamless integration between the service offering and Dynamics 365 Business Central.
Dynamics 365 REST APIs are used:
However, choosing the right API can be extremely challenging. Connecting with experienced developers, coding experts, and integration specialists can help make the right choice for the integration and implementation among the following:
It helps developers integrate business systems by providing information based on HTTP requests to extract data from the CRM software. You can use this API with various programming languages, operating platforms, and devices. It uses the same standard Open Data Protocol as that of the Restful APIs. Web API allows companies to connect to any libraries regardless of platform or language as well.
With this extensive API, you can make the most of the Customer Engagement app to manage customer engagement among Office 365 tenants. It helps improves Sales, Field Service, Customer Service, and Project Service Automation.
Being a conventional API, SOAP-based APIs tend to concentrate on processes and messages rather than raw data. Its default format is XML. As it is among the most used APIs, you might find it necessary to use a SOAP API to connect with certain third-party business applications.
These are newly orchestrated and more flexible APIs than the other mentioned ones. REST-based APIs come with the default implementation. However, developers are still required to work on architecture and coding to integrate all business applications into the API. Both XML and JSON programming languages are used in most Restful applications.
Interestingly, Business Central can be integrated with Common Data Service that helps connect and synchronize data with Dynamics 365 applications efficiently. You can bundle your services with a Dynamics 365 Business Central offering and offer your customers an integrated experience that helps them value their judicious investment. Dynamics 365 Business Central offers integration with: