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Business Central Integration

Integrating Microsoft Dynamics 365 Business Central with other applications allows you to work with and synchronize common data that both the services have. It can be customers, sales, and contacts. Businesses, which plan to extend their capability, wish to go out-of the-box, and tend to innovate, can witness multiple benefits of integrating Business Central with other applications.

These may include:

  • Meeting the unique business requirements
  • Quick start with greater scalability
  • Capability to do business from anywhere
  • Removed silos for seamless information sharing

How to integrate with Microsoft Dynamics 365 Business Central?

Dynamics 365 Business Central integration with third-party applications is majorly through the APIs provided by Microsoft. These are called Dynamics 365 REST APIs that make a seamless integration between the service offering and Dynamics 365 Business Central.

Dynamics 365 REST APIs are used:

  • For managing all business operations and customer-facing features.
  • Assisting developers in getting and manipulating information from Dynamics CRM software
  • Allowing Companies to connect to other software and business applications such as BI resources, ERP software, customer apps, and portal systems to deliver better user experiences

However, choosing the right API can be extremely challenging. Connecting with experienced developers, coding experts, and integration specialists can help make the right choice for the integration and implementation among the following:

Dynamics Web API

It helps developers integrate business systems by providing information based on HTTP requests to extract data from the CRM software. You can use this API with various programming languages, operating platforms, and devices. It uses the same standard Open Data Protocol as that of the Restful APIs. Web API allows companies to connect to any libraries regardless of platform or language as well.

Online Management API

With this extensive API, you can make the most of the Customer Engagement app to manage customer engagement among Office 365 tenants. It helps improves Sales, Field Service, Customer Service, and Project Service Automation.

SOAP-based APIs

Being a conventional API, SOAP-based APIs tend to concentrate on processes and messages rather than raw data. Its default format is XML. As it is among the most used APIs, you might find it necessary to use a SOAP API to connect with certain third-party business applications.

REST-based APIs

These are newly orchestrated and more flexible APIs than the other mentioned ones. REST-based APIs come with the default implementation. However, developers are still required to work on architecture and coding to integrate all business applications into the API. Both XML and JSON programming languages are used in most Restful applications.

Interestingly, Business Central can be integrated with Common Data Service that helps connect and synchronize data with Dynamics 365 applications efficiently. You can bundle your services with a Dynamics 365 Business Central offering and offer your customers an integrated experience that helps them value their judicious investment. Dynamics 365 Business Central offers integration with:

  • SalesForce
  • Field Service
  • Dynamics 365 CRM
  • Customer Engagement
  • Dynamics 365 Sales
  • Storefront