Customer service has always been a crucial part for companies in domains like IT, software, etc. that are involved in offering diverse kinds of services to customers. It also plays a vital role in deciding the success of a company since customers today, are of the most demanding nature and wish to receive special benefits to have a long-term business association with a service provider. Being consistent in meeting up with clients’ expectations and delivering them enhanced support are two fundamental factors upon which a business relies for its success.

Acknowledged as Microsoft partner, inoday holds years of experience in resolving Microsoft Dynamics NAV issues within minimum possible duration. Having served to our worldwide clients, we have acquired a highly impressive track of customers’ experiences at global level. With our team of decently skilled IT engineers, we are delivering minor to major application enhancements that are based on ERP functionality and performance.

Offered Support Services & Benefits

Support is more than often is understood for addressing an error message, which is in fact not true entirely. We pay attention to the other side of the fact and go to an extra length to understand real business problem and recommend best solution in return. We have appointed extraordinarily trained MSD NAV adepts to surpass ever-rising expectations of our clients. Available for all Navision versions, our services can be availed at most competitive market prices with best value for money. Also, our application support and maintenance services are available in technical, functional and operational forms with which businesses can get following benefits:

  • Enhance application efficiencies
  • Drive high performance
  • Reduce system downtime
  • Extend software life

Online/Offline Support

With our team of tech-geeks, who specialize in ERP methods, we are involved in delivering 24*7 support to our clients across global map. Our maintenance area covers everything from user management, data management and customization to reports & dashboards and security management. Our Microsoft Dynamics NAV Support Service cover following activities:

  • Help-desk through Phone, Email and remote access.
  • Implementation consulting with requirement analysis, system setup, software recommendations.
  • Analyzing users’ mistakes and correcting them against incorrect software usage or due to some external causes such as database, hardware, etc.
  • Accounts support
  • MSD NAV support (Replying all user requests and solving existing issues)
  • Offer additional system developments, sub-system implementation & new modules support
  • Incoming requests of customers

System updates

  • Installation of MSD updates
  • Entire system updates in case of customer’s business operation changes