A leading media company in India was already using Microsoft Azure by hosting their media and administrative data on it. However, they faced challenges with inefficient resource planning, siloed finance and operations systems, and limited customer engagement solutions. Moreover, the absence of data-driven insights also hindered effective human resource management.
Service
Microsoft Dynamics 365
Industry
Financial Services
Location
USA
Digital Transformation in a Non-Banking Financial Corporation (NBFC)
Business Scenario
Solution
They selected inoday to leverage their expertise in providing Microsoft Dynamics 365 services with a customized module for loan management. NBFC helped the educational institutes to grow from a start-up to an established loan management company. The company is also planning to implement Microsoft Dynamics CRM in the future.
Result
- Easy customer engagement with proper and simpler approval processes through Microsoft Dynamics.
- The complex loan management process is now simple and fast with backend integrations.
- Capital financing decisions and Strategic advisory assignments are managed through complex data sets from Microsoft Dynamics.
- Opening of new branches and closing of old branches from the ERP point of view is fast, and data consolidation tools are in place for automatic reporting.