Advancing and ever-challenging customer demands have transformed marketplace commerce. To keep pace with the growing business world, administrators can use extensively orchestrated software solutions to increase brand awareness, acquire new customers, expand globally, improve search engine optimization, and boost sales.
SPOTLIGHT
NetSuite offers an inventive platform to revive marketplace commerce operations and assists both B2B and B2C organizations in connecting every step of multi-channel and multi-location operations with the least hassle.
Highlights
-
- Efficient processing of orders
coming from marketplace listings - Data management across item descriptions,
images, specifications, and other product content - Synchronization of data from an
integrated source to avoid error-prone processes
- Efficient processing of orders
Unified Source of Data
NetSuite
mobilizes marketplace selling by rendering a centralized and single source, cloud-based
commerce solution, for all your company’s data. It comprises applications for e-commerce,
point-of-sale (POS), order, and inventory management. This helps consolidate
eliminated and fragmented data into a single repository.
With NetSuite Marketplace, you can:
-
- Centrally manage product data and
attributes across multiple channels - Deliver consistent, branded product
data across all channels - Create content and syndicate to each
marketplace.
- Centrally manage product data and
Seamless
Customer Service
Business leaders
can witness streamlined customer service using the NetSuite platform. You can
have a unified view of every customer regardless of the channel they are using
to interact and for transactions. You can analyze the frequency of a customer’s
purchase on certain marketplaces.
By leveraging the core functionalities of NetSuite CRM and Order Management System, you can come across customer service reps (CSR) handling customer service and order management tasks from a unified source.
With NetSuite,
reps remain in an integrated system to manage inquiries, orders, refunds and
exchanges, and any changes to the orders for the operations team to fulfill.
Easily Engage with Your Marketplace Shoppers
Some marketplaces
release customer information for retargeting purposes to drive future sales. With
such information, you can grab the opportunity to engage with your marketplace
shoppers and plausibly entice their return to your site.
NetSuite renders an
extensively engineered marketing automation tool that allows marketers to
segment customer groups to create retargeting campaigns.
For instance, if
a customer buys one of your products from an e-commerce site, you can
automatically send them an email thanking them for the purchase and inviting
them to re-purchase from that very website whenever they feel like shopping. Also,
NetSuite enables business leaders to track and flag the email consents and
select preferences within the customer profile.
Minimize
Time and Maximize Profits
NetSuite extends
the capability to share inventory, access customer records, streamline customer
service and order management in one place. In particular, this makes selling on
marketplaces as easy as selling on any e-commerce site. An integrated platform
helps save a tremendous amount of time, eliminates the need to use different
systems, and minimizes error in the manual processes as well.
Undoubtedly, with
NetSuite, a cloud ERP with GST, you can entirely focus on robust customer
engagement and drive substantial profits through new channels. However,
connecting to a certified NetSuite Partner in India can let you explore more
capabilities and unveil opportunities to take a competitive lead.
Serving in the field
of cloud computing solutions for more than a decade, inoday has won accolades
for its exemplary services, willingness to respond, and industry-specific
expertise to do away with operational bottlenecks. Being an accredited 5-star
rating NetSuite Partner, we would
assist you in executing your business vision efficiently and driving unrivalled
scalability.
For detailed information, Schedule A Demo!
